Target Audience: Professionals who believe in continuous improvement and want to instill long-term, sustainable transformation for themselves and/or their organization. 

A "Certificate of Achievement" will be awarded upon successful completion.


Change has always been an inevitable component of life. Actually, it’s the only constant. Change not only compels people to think innovatively and creatively, but it also presents opportunities for growth and development. In this two-day workshop, you will walk away knowing how, why and when to implement change for optimum results. Upon completion, you will be able to:

Part 1

➢ Understand Change

➢ Assess the organizational environment and behavior

➢ Align change roadmap with corporate strategy

➢ Compare individual change vs organizational change

➢ Departmental synchronization to change

➢ Sustainable change-participants' buy-in

➢ Sketch the change process

➢ The What-Why-Who-When to change model

➢ How to become an effective ambassador of change

➢ Cost of change vs no-change; impact on ROI

➢ Quanitfiable-Qualifiable measures of change

➢ Document & reinforcing change

➢ Deal with change resistance

➢ Cope with change vs welcoming change

➢ Explain the importance of the role-model

➢ Role of change trainer

➢ Role of top-management

➢ Role of creativity / innovation

➢ Role of time management

Part 2

➢ Role of PMA

➢ Voice of process / customer and change

➢ Employee involvement and change

➢ Understand and manage 'Change and Conflict'

➢ Delegation vs Empowerment

➢ Customer complaints and change

➢ Role of comfort zone

➢ Significance of trust

➢ Effective communication signs

➢ Integrate change to organizational structure

➢ List and understand the stages of change

➢ Change and Product-Life-Cycle

➢ Implementing techniques

➢ Forms used in identifying needs for change

➢ Social style awareness and change

➢ Exercises and applications, simulations, games,

capstone project


Training Cost: Request Quote

Veteran Transition Program

Serving those who served us

veteransicon440x250As long as our Veterans need and deserve assistance, QTI will be committed to providing the best education and training to help them return to civilian life as seamlessly as possible. Not an easy task, however with our multi-disciplined and unique programs, along with our highly qualified professional trainers, some of whom are Veterans themselves, we feel we can serve the few who served all of us.

In addition to career training, we provide the moral and psychological support the veterans and their families need.

➢ We go beyond training to find a “ dead-end job” or be “underemployed”
➢ We feel they deserve respectable and honorable careers to match their honorable service
➢ We educate them to design their careers and reach their potential
➢ We aid them in finding careers they can be proud of, just as they are proud of their service
➢ We help them heal their traumatic psychological wounds
➢ We give them hope and tools to conquer anything they can imagine
➢ We assist them to reconnect with their families and society
➢ But most important, we help them get their lives back!

That’s why all of our classes and workshops are exclusively offered in-person and in a classroom setting, where our Veterans can enjoy the personal attention and consideration of the trainer(s). 

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