Target Audience: Primarily designed for entry and middle-level management; Companies looking to explore philosophical change; eliminating waste, increasing productivity from a qualitative perspective.

A "Certificate of Achievement" will be awarded upon successful completion.


This training session is designed to give the fundamentals of quality and introduce basic techniques of defining and implementing quality in an organization. You will walk away having learned the significance of sustainable quality in the workplace and life.

You will master practical techniques on how to instill quality and methods to verify it. Our best way of describing practicality and quality is “when the customer returns and the product doesn’t.” You will learn how to do things right the first time and most importantly, how to meet and exceed client expectations. Upon completion, you will be able to:

Part 1

➢ Define Quality & Continuous Improvement         

➢ List the benefits of quality

➢ Measure quality cost / poor quality cost

➢ List quality dimensions

➢ Perform value-added activities

➢ List the 6M's, 7-Wastes, 5-C's

➢ Define C-R-D-A

➢ Identify quality areas in your organization

➢ Create a quality mindset and value oriented philosophy

➢ List conditions for sustainable implementation

➢ Identify organizational commitment to quality

➢ List criteria for performance excellence

➢ Align department goals & objectives with company vision

➢ List the 5 pillars of quality

➢ Apply Quality Gurus philosophies 

➢ Become an ambassador of change

➢ Distinguish between change and organizational improvement

➢ Process capabilities

➢ Implement quality with innovation-creativity

➢ Identify needs for trust in workplaces

➢ Distinguish input Min-Output Max from optimization

Part 2

➢ Achieve "Buy-in" into quality mindset

➢ Develop 3-win philosophies

➢ Identify indicators that lead to quality acceptance

➢ Focus on goal achieving vs. tension relieving

➢ Develop confidence to achieve quality

➢ Access Quality-Measurement of Quality Reliability

➢ Utilize Measurement Tools


Training Cost: Request Quote

Veteran Transition Program

Serving those who served us

veteransicon440x250As long as our Veterans need and deserve assistance, QTI will be committed to providing the best education and training to help them return to civilian life as seamlessly as possible. Not an easy task, however with our multi-disciplined and unique programs, along with our highly qualified professional trainers, some of whom are Veterans themselves, we feel we can serve the few who served all of us.

In addition to career training, we provide the moral and psychological support the veterans and their families need.

➢ We go beyond training to find a “ dead-end job” or be “underemployed”
➢ We feel they deserve respectable and honorable careers to match their honorable service
➢ We educate them to design their careers and reach their potential
➢ We aid them in finding careers they can be proud of, just as they are proud of their service
➢ We help them heal their traumatic psychological wounds
➢ We give them hope and tools to conquer anything they can imagine
➢ We assist them to reconnect with their families and society
➢ But most important, we help them get their lives back!

That’s why all of our classes and workshops are exclusively offered in-person and in a classroom setting, where our Veterans can enjoy the personal attention and consideration of the trainer(s). 

  • Career Planning
  • Quality Program
  • Business Program
  • Leadership Program
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